Good news.
There’s no fixed cap on how much you can send or receive from your account.
So why might a payment take longer sometimes?
While we don’t set strict limits, a few external factors can affect how quickly a transfer is completed. These may include:
The sending or receiving bank’s internal policies
The purpose or nature of the transaction
Required regulatory or compliance checks
Standard security reviews for certain payments
These checks help ensure your funds are handled safely and correctly.
Do larger transfers require anything extra?
For higher-value payments, we may occasionally ask for additional supporting documents. This is part of our routine verification process and helps us:
protect your account
comply with regulations
prevent fraud or processing issues
avoid unnecessary delays
If documents are needed, our team will contact you and guide you through exactly what’s required.
What can I do to help my transfer go through smoothly?
A few small steps can make things faster:
Ensure your details are correct
Use accurate payment references
Provide requested documents promptly
Notify us in advance if you’re planning a large transfer
Need help?
If you’re ever unsure about a specific transaction, feel free to reach out. We’re happy to check it for you and help everything move along smoothly.