Payments can sometimes take longer due to bank processing times or additional checks.
If you transact in USD, be aware that payments can be delayed due to US public holidays.
On U.S. public holidays, domestic and cross-border USD payments may experience delays because:
Banks and clearing systems (such as Fedwire and ACH) do not process transfers.
Settlement cycles are paused until the next business day.
Incoming and outgoing payments may show as “pending” until processing resumes.
Tip: Payments initiated right before or during a holiday will typically settle on the next U.S. business day.
The main U.S. federal holidays that can impact payment and settlement schedules are:
New Year’s Day – January 1
Martin Luther King Jr. Day – the third Monday in January
Presidents Day – the third Monday in February
Memorial Day – the last Monday in May
Juneteenth National Independence Day – June 19
Independence Day – July 4
Labor Day – the first Monday in September
Columbus Day (Indigenous Peoples’ Day) – the second Monday in October
Veterans Day – November 11
Thanksgiving Day – the fourth Thursday in November
Christmas Day – December 25
If a holiday falls on a weekend, it is typically observed on the nearest weekday (either the preceding Friday or the following Monday).
If your transfer hasn’t arrived within the expected timeframe, contact us via chat Widget or our support email: support@noah.com.
Please make sure to provide us with your payment reference, and we’ll investigate with our partners.